What Is It?
Knowledge Management promotes one-time article publishing, making individual articles available to your audience via numerous methods. Knowlwdge Management can also enhance administration of the article life cycle, coordinating article ratings and relevance.
Can It Help Your Business?
Share and Reuse Information: Purple Coral can provide a complete system for the sharing and reuse of company knowledge to customers or staff. Allow your employees to contribute their valuable knowledge, and share this information throughout your company, using a centralized knowledge sharing service.
Reduce Operational Cost: Reduce your operational cost - deflect large volumes of customer requests via email, phone calls, etc... if the information they required was accessible at their fingertips.
KM with Portals
Knowledge is everywhere - we all know that...! Bringing relevant knowledge data together is the tricky part. Purple Coral, with consultation and design, can provide tailored portals that present your business knowledge in a concise and relevant manor based on subject matter. This Knowledge can then be made available to your business on the Intranet, to your customers on the Extranet, or to the public via the Internet.